Privacy Policy

1. Introduction

Kallis G. Shiafcos Motors LTD (“we,” “us,” “our”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when doing business with us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy applies to all customers, website visitors, and individuals who interact with Kallis G. Shiafcos Motors LTD in any way.

2. Information We Collect

When you contact us, visit our showroom, request information, or purchase a vehicle from Kallis G. Shiafcos Motors LTD, we collect the following personal information:

• Full Name
• Phone Number
• Email Address

We collect this information when you:

• Contact us via phone, email, WhatsApp, or website inquiry form
• Request information about a vehicle
• Schedule a test drive
• Complete a purchase
• Request after-sales support or warranty assistance
• Request general help or advice about vehicles

3. How We Use Your Information

We use your personal information for the following purposes:

• Sales Follow-Up — To contact you about vehicles you've inquired about, schedule test drives, and discuss purchase options via phone, email, or WhatsApp
• Warranty & After-Sales Support — To provide warranty service, address vehicle issues, and support you after your purchase
• Referral Requests — To ask if you'd like to recommend Kallis G. Shiafcos Motors LTD to friends and family
• Marketing & Promotions — To send you information about new vehicles, special offers, and updates about our dealership
• General Help — To answer questions, provide advice, and assist you with vehicle-related inquiries

We will never sell your information to third parties or use it for purposes you have not agreed to.

4. How We Store Your Information

Your information is stored securely in multiple locations as part of our normal business operations:

• Baserow CRM — Our customer relationship management system
• Google Contacts & Email — For customer communication and follow-up
• Spreadsheets — For inventory and customer tracking
• Handwritten Notes — Physical records in our showroom

All personal information is kept confidential and is only accessible to authorized staff members of Kallis G. Shiafcos Motors LTD.

We do not share your information with anyone outside our business unless required by law (for example, vehicle registration authorities).

5. How Long We Keep Your Information

We retain your personal information indefinitely to maintain our customer records and provide ongoing support. However, you have the right to request deletion of your data at any time (see Section 6 below).

6. Your Rights

As a customer, you have the following rights under Cyprus and EU data protection laws:

• Right to Access — You can request to see all personal information we hold about you
• Right to Deletion — You can request that we delete your personal information at any time
• Right to Opt-Out — You can opt out of promotional messages, follow-up calls, and marketing communications

To exercise any of these rights, contact us at:

• Phone: 97614715
• Email: kallis.g.shiafcos@hotmail.com

We will respond to your request within 30 days.

7. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:

Kallis G. Shiafcos Motors LTD
Larnaca, Cyprus
97614715
kallis.g.shiafcos@hotmail.com
shiafcoumotors.com

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website and business indicates your acceptance of our Privacy Policy.

End of Privacy Policy